Identify several tricks for true and false enquiries

You may receive a lot of new newsletters every day, especially if you do network promotion, but many of them are useless or false. If you are a real customer, you may lose if you don’t answer seriously. It is a domestic counterpart. If you send detailed information or quotation, you will leak your own information, especially in industries with high technical design. The leakage of information is very bad. Therefore, it is necessary to identify true and false customers. How to identify them?

As a foreign trade clerk, I receive a lot of emails every day (oh, you only have one per day, so work hard), then how do you manage and reply to these emails? Some of my personal opinions for reference::

How to identify true and false enquiries:

You may receive a lot of new newsletters every day, especially if you do network promotion, but many of them are useless or false. If you are a real customer, you may lose if you don’t answer seriously. It is a domestic counterpart. If you send detailed information or quotation, you will leak your own information, especially in industries with high technical design. The leakage of information is very bad. Therefore, it is necessary to identify true and false customers. How to identify them?

First, check the sender's IP. Method: Right-click on the received email and select Properties - Details. Inside, you will see several IP addresses, and then query the area to which the IP belongs, you can go to ip.lk52. For websites such as com, you can find out which area you are from by entering the IP address;

Secondly, if your website has a counter, you can also refer to the IP record in the counter to see if you have visited this website with this IP. Generally speaking, it is more difficult to use the website of the domestic factory on the foreign agent server, so it is generally domestic. The real IP is on your website, and you may use a proxy server when sending mail. Another advantage of using counters is that you can know where to browse your web pages. Is it by clicking on the link on the B2B website or directly entering your website address? If you enter the address directly, think about how he knows.

Third, look at the time when the customer sent the mail, and judge the time when the customer sent the mail according to the time difference. For example, the mail sent from the German IP at 8:00 in the morning is basically problematic.

Fourth, look at whether the customer has left detailed contact information in the mail. If there is a website address, detailed telephone fax address, etc., it is generally more credible. If the information is incomplete, you can ask his contact information and guess that there is a problem. You can send a fax or call to ask. Calling the customer will make the customer feel that you value him more, even if it is just a description of the receipt of his message, it is beneficial.

Fifth, analyze the content of the customer's message. If there are specific specifications and detailed requirements, such customers are more valuable. If it is only a general sample price list, it does not make sense. At least it is of little value in the short term.

For the use of YAHOO, HOTMAIL mailbox, pay more attention.